Returns & Exchanges
At SISTER studios, we want you to love your pieces; if something isn't quite right, we accept returns on all full-priced items within 14 days of delivery. Please ensure garments are in their original condition, unworn and unwashed, with all tags still attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring the garment tags remain intact and the parcel is securely sealed.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at your nearest authorized postal location or courier point.
- 4.Receive Your Refund
Once our studio team inspects and approves your return, your refund or store credit will be processed within 5-7 business days.