Frequently Asked Questions
Everything you need to know about shopping with SISTER studios.
What is the SISTER studios sizing philosophy?
We design with diverse bodies in mind. Most of our garments are true to size, but we often incorporate adjustable elements like wrap ties and elasticated waists. Please refer to our detailed Size Guide on each product page for specific measurements.
How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
Do you offer returns or exchanges?
Yes, we want you to love your pieces. We offer returns for store credit or exchanges on full-priced items within 14 days of delivery, provided they are in original condition with tags attached. Please note that sale items are final sale.
Where are SISTER studios garments made?
Ethical production is at our core. All our pieces are designed in-house and manufactured in small batches by our trusted partners who ensure fair wages and safe working conditions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Afterpay and Klarna for eligible regions.
How should I care for my SISTER pieces?
To ensure longevity, we recommend cold hand washing or using a delicate machine cycle with eco-friendly detergent. Always air dry in the shade to preserve fabric integrity and color vibrancy.